We are committed to safeguarding your information and maintaining your privacy. That has always been a priority for us. We have policies and procedures in place to ensure that your information is protected and used responsibly.
Those policies and procedures are detailed below. Please take a few moments to review this policy.
Welcome to the ezRCL® privacy policy, a service of Trinity Inspection Services®, LLC (“Trinity”). We may make future changes or modifications to this policy at any time without notice and your subsequent viewing or use of this website constitutes your agreement to the changes and modifications. There may be additional terms and conditions governing your use of particular functions, features, information and applications available though this website.
We understand the importance of protecting the privacy of its users. The information collected on ezRCL.com is used to market and improve the services we offer, to improve the exRCL.com web site content, and to contact you, if needed, with updates or questions about your construction project.
Certain areas of ezRCL.com, require a password for access. Information obtained from registered users of these areas may also be used for marketing purposes, and cookies may be used in those and other areas, as is described in this Policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas. In addition, visitors to ezRCL.com may choose to register for a Sign-in User ID and password to simplify access to some interactive features. Log file data and other information gathered from registered users are used to improve the ezRCL.com customer experience.
The ezRCL.com web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to ezRCL.com), type of Internet browser, and visitor's IP address (each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.
Several areas of ezRCL.com ask for or contains personal information. They include: your name and current address, email address, loan number, builder name, contact information and construction property address. This list may be expanded without notice. This information is collected to help us further develop our services, and to provide you access to valuable ezRCL® web-based information and services.
We collect your email address when a lender provides it to us in an online product application. We will never sell your email address. We will only use your address to communicate with you regarding the servicing of your accounts or to make you aware of products and services that may be of interest to you.
When you send us an email, we may retain your message and our response for quality assurance purposes. It is important to remember that regular (non-encrypted) email is not secure. If you are sending us any personal or loan information, please only do so through our secure comments function within ezRCL.com.
The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you email notifications about accessing this web site or placing orders, and to contact you about your construction project to schedule a draw/progress inspection as requested by your lender. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Trinity (unless required by law); provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this site.
We do provide information to draw/progress inspectors who visit the construction site to confirm construction progress, as direct by you and/or your lending institution. We are extremely selective when choosing inspectors to become our partners. We realize that it’s our relationship with you that’s on the line - not theirs. Therefore, we require them to conform to our own strict confidentiality and privacy standards. An inspector is never allowed to sell your information, or to use it for any purpose other than providing the specific product or service we intended ezRCL.com to provide. Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements.
We understand how important it is to protect personal information. That’s why we have in place physical, electronic and procedural safeguards. Within the ezRCL® process, we educate our employees about the importance of confidentiality and privacy, and we train them in related policies and procedures. We also take appropriate disciplinary measures whenever necessary to enforce these rules. Due to the unique nature of Internet transactions, we have additional safeguards and procedures in place to protect your personal information on the Internet, such as data encryption.
Parts of ezRCL.com may consist of products and services hosted by third-party businesses or your lender. When you leave ezRCL.com to visit one of these sites, the only information transferred to the third-party is the fact that you came from ezRCL.com (the referring address). This practice allows the third-party to monitor its own web site traffic, but does not provide them with any information about you. ezRCL® is not responsible or liable for the independent privacy policies of our third-party sites. You should consult the privacy policies at those sites to determine how your information may be used.
Cookies are used to achieve two goals. The first is to provide ezRCL with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow ezRCL® the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, ezRCL.com sign-in can "remember" your user ID when you login to ezRCL® on your computer.
A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the web site to "recognize" you as a unique individual.
Yes, cookies can be removed from your hard drive. Depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.
We can be reached via email at info@ezrcl.com or by telephone at 888-573-8025.
The Electronic Privacy Information Center (www.epic.org) focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure. EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington, DC. The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age.
ezRCL® reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.
Your use of ezRCL.com constitutes your agreement to this Privacy Policy.
We recommend that you take the following precautions to guard against the disclosure and unauthorized use of your sign-in and personal information: